When a Genetec Mission Control™ incident is triggered, you can monitor the situation and respond.
- Take or release ownership of the incident
- Forward or transfer the incident to other users
- Monitor the actions taken to resolve the incident
- Add comments and attach related entities to the incident
- Report the progress of the incident resolution
- Revise the incident description and priority as the situation evolves
- Follow the SOP associated to the incident
- Link related entities together to build a case
Watch this video to learn more. Click the Captions icon (CC) to turn on video captions in one of the available languages.