What is Sipelia™? - Sipelia™ 2.11

Sipelia™ User Guide 2.11

Applies to
Sipelia™ 2.11
Last updated
2022-01-10
Content type
Guides > User guides
Language
English
Product
Sipelia™
Version
2.11

Sipelia™ is a core module of Security Center. Using this module, Security Center users can make, receive, and manage SIP-based voice and video calls over a network. Running on the open source Session Initiation Protocol (SIP), Sipelia™ also integrates existing video and access control platforms with intercom systems, and allows users to log call activities.

Overview of Sipelia™ Communications Management

Main features

With Sipelia™ installed within Security Center, you can do the following:
  • Connect standard USB headsets and webcams to Security Desk workstations, so that you can make voice and video calls through Security Center.
  • Receive incoming call notifications directly through the notification tray in Security Desk.
  • Initiate, answer, forward, place on hold, or cancel calls from a dedicated call dialog box.
  • Generate reports to investigate the activities within specific call sessions.
  • Watch call sessions that have associated video.
  • Control cameras, doors, zones, and device outputs during a call.
  • Deploy a SIP-based solution that makes it easy to leverage your existing communications infrastructure.
  • Connect to SIP intercom devices, intercom exchange servers, and mobile apps through the SIP standard.
  • Create a customizable list of contacts, so that users can quickly call their contacts. Contact lists can include other Security Center users, ring groups, workstations, and SIP devices.
  • Create ring groups so that multiple Security Center users and SIP entities can receive incoming calls at the same time or one after another until a user takes the call.
  • Enable authentication for incoming calls.
  • Play live, pre-recorded, or text messages in emergency situations using public addressing.

Typical applications

A Sipelia™ integration within Security Center can help you in the following applications:
  • Responding to and investigating an emergency
  • Responding to employees who have lost their cards
  • Granting access to high-security rooms
  • Monitoring and managing who enters and exits a parking lot
  • User to user video calls, thus making communication more efficient
  • Broadcasting messages in various situations.