Some settings on the Synergis™ unit are not
automatically synchronized with the Access Manager. If you change settings on the Synergis™ unit through Synergis™
Appliance Portal, such as its logon password, its IP
address, or the way it responds to connection requests, then you must change the same settings
on the Access Manager in Config
Tool.
Procedure
-
From the Config
Tool home page, open
the Access control task, and click the Roles and
units view.
-
Select the Synergis™ unit you
modified.
-
Click the Properties tab.
-
In the Connection settings section, modify the parameters to
match what you configured for the Synergis™
unit in Synergis™
Appliance Portal.
- Web address
- Web address for contacting Synergis™
Appliance Portal.
- Username and Password
- Logon username and password.
- Use DHCP
- Do not change this parameter unless asked by a Genetec™ Technical Assistance representative. This
parameter is reset every time the Access Manager reconnects to the Synergis™ unit.
- Ignore web proxy
- Select this option to instruct the Access Manager to ignore the Proxy Server settings
on the server currently hosting the role. Clear this option to instruct the Access
Manager to follow the Proxy Server settings (default=cleared).
- Reset trusted certificate
- (Only enabled when the unit is offline) Click this button to make the Access Manager
forget the trusted certificate for this unit so that the new one can be accepted. Use
this feature when you changed the digital certificate of the unit after it has been
enrolled.
-
Click Apply.