Preparing to enroll DDS IP controllers - Synergis™ Softwire 11.2

Synergis™ Softwire Integration Guide 11.2

Applies to
Synergis™ Softwire 11.2
Last updated
2023-04-03
Content type
Guides > Integration guides
Language
English
Product
Synergis™ Softwire
Version
11.2

Before you can enroll a DDS IP controller on the Synergis™ unit, you must assign a static IP address to its TCP/IP extension board by connecting to it through a serial port.

Before you begin

Ensure you have the following:
  • Setup program for Tibbo Device Server Toolkit (either tdst-5-09-12-x64.exe or tdst-5-09-12- x86.exe). Ask your representative of Genetec Inc.
  • Latest version of Synergis™ Softwire and the Tibbo.sfw plugin. For information about checking and upgrading the Synergis™ firmware, see Upgrading Synergis™ Softwire on the Synergis™ appliance.

What you should know

The steps and instructions tagged with Hardening are optional, but will protect your system against cyberattacks.

Procedure

  1. Attach the TCP/IP extension board to the TPL controller.
  2. Connect the L and H connectors (circled in red) on the TCP/IP extension board to the “-” and “+” connectors respectively of one of the RS-485 channels (A, B, C, or D).
  3. Install Tibbo Device Server Toolkit on your computer.
    Choose either the x86 or the x64 package based on the type of machine you have.
  4. Run Tibbo DS Manager (C:\Program Files\Tibbo\TDST\tdsman.exe) as an administrator.
  5. Click Serial Access and select the COM port corresponding to the channel to which the TCP/IP extension board is connected.
    The four channels found on the Four-port RS-485 module are labelled “USB Serial Port (COMx)”. The first one corresponds to channel A, the second one to channel B, the third one to channel C, and the fourth one to channel D.
  6. Click Settings, and do one of the following.
    • If you see the message Press the setup button on the device, continue with Step 9.
    • If you see the message Unable to open the serial port. The serial port may be in use by another program, then verify you selected the right COM port, or that no other program is using the same COM port that is connected to the TCP/IP extension board.
  7. Press the setup button (labeled SW2) on the TCP/IP extension board.
  8. In the Settings dialog box that appears, enter the following:
    Network tab
    • DHCP: 0 - Disabled
    • IP-address: IP address assigned to the DDS controller
    • Port: Port number 1001
    Connection tab
    • Transport protocol: 1 - TCP
    • (Hardening) Link Service Login: 0-Disabled
    • (Hardening) Inband commands: 0-Disabled
    • (Hardening) Data login: 0-Disabled
    • (Hardening) Routing Mode: 0-Server (Slave)
    • (Hardening) Accept connection from: 1-Current Destination IP address
    Serial port tab
    • RTS/CTS flow control: 0 - Disabled or remote
    • Baud rate: 3 - 9600 bps
  9. Click OK, and press the setup button on the TCP/IP extension board when prompted. For the location of the setup button, see Step 9.
  10. Disconnect the TCP/IP extension board from the Four-port RS-485 module.
  11. Connect the TCP/IP extension board to the same subnet where the Synergis™ unit is found.
    The Ethernet connector is located under the label Tibbo on the TCP/IP extension board.