When an event or alarm occurs in AMAG Symmetry, the plugin immediately triggers a corresponding event or alarm that either has the same name as the original event or as an native Security Center event.
Symmetry Activities are the source
In Symmetry SMS, you configure activities to be ignored, reported as events, or reported as alarms.
When an AMAG Symmetry event or alarm occurs, it is reported in Security Center when the following conditions are met:
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The plugin is able to communicate with the AMAG Symmetry server that runs the proxy service.
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The event or alarm is not configured to be ignored by the plugin.
Symmetry alarms
When an AMAG Symmetry alarm is reported, the plugin triggers a corresponding alarm in Security Center.
Alarms can be acknowledged in Symmetry SMS or Security Center.
When you acknowledge an alarm in Security Center, and the alarm is also acknowledged in Symmetry SMS. Similarly, when you acknowledge an alarm in Symmetry SMS, the acknowledgment is reported in Security Center.
If one of the systems is unreachable, when connection is reestablished, all missed events, alarms, and alarm acknowledgments are updated on both systems. However, alarms that occurred and were acknowledged while the plugin was disconnected cannot be imported in Security Center, and are therefore not reported in the Alarm monitoring list nor the Alarm report.
Symmetry events
When an AMAG Symmetry event occurs, the plugin triggers a corresponding event in Security Center.
AMAG Symmetry event | Security Center native event | Security Center entity |
---|---|---|
Access Denied Access Denied - Armed Area Access Denied - Invalid Area Access Denied - Invalid Code Access Denied - Invalid Level Access Denied - Invalid Time Access Denied - Prior Access |
Access Refused | Cardholder, Door |
Access Granted | Access Granted | Cardholder, Door |
Door Closed Door Closed - Key Door Closed - Key And Keyboard Door Closed - Keyboard Door Closed - Switch Door Closed - With Tamper |
Door Closed | Door |
Door Forced | Door Open While Lock Secure | Door |
Door Held Open | Door Opened For Too Long | Door |
Monitor Point - Normal | Input State Normal | Input |
Monitor Point - In Alarm | Input State Active | Input |