Synergis™ IX Quick Start Guide - Australia and New Zealand only

Synergis™ IX Quick Start Guide

Applies to
Australia and New Zealand only
Last updated
2022-05-16
Content type
Overviews
Language
English (United States)
Product
Synergis™ IX
Version
5.10
5.9
5.8

This document provides a general overview of the steps required for a Synergis™ IX deployment. For full installation and configuration instructions, refer to the Synergis™ IX Deployment Guide and other Synergis™ IX hardware installation guides on the Genetec™ TechDoc Hub.

Before you begin

Connect the Synergis™ IX controller to a network with DHCP enabled.

If no DHCP server is available on your network when the Synergis™ IX unit is powered on, the unit will have an APIPA address of 169.254.x.x. If required, short Reader 1 D0 input and Reader 1 L1 output and power cycle the unit to get the temporary IP address 192.168.111.222. Ensure that the controller is powered down before powering on again.

Procedure

From the Synergis™ IX Portal:

  1. Log on to the Synergis™ IX controller.
    In a web browser, enter https://SIX followed by the MAC address of the unit without separators.
    NOTE: The MAC address is found on the label on the controller. For example, if the label says 00:1C:B2:43:D4:E6, then the URL for that controller is https://SIX001CB243D4E6.
  2. Set a static IP address. Click System > Settings.
  3. Power cycle the unit. Ensure that the controller is powered down before powering on again.
    NOTE: After setting the static IP, you cannot ping the unit to test connectivity. Instead, use the unit’s portal URL.
  4. Connect to the unit and change the default admin password. Click System > Operators.
  5. Configure expander modules. Click Wizards > Expanders Wizard.
  6. Configure the reader network settings. Click Expanders > Reader Expanders, and then select RS-485 or Wiegand.
  7. Configure the intrusion detection areas. Click Programming > Areas.
  8. Configure inputs and off-site monitoring. Click Wizards > Security Wizard.

From the Synergis™ Appliance Portal:

  1. Log on to the Synergis™ Cloud Link appliance.
  2. If not already done, change the default admin password. Click Configuration > Users.
  3. Enroll the Synergis™ IX controllers (through their static IP addresses) to the Synergis™ Cloud Link appliance.
  4. Add Synergis™ IX as the hardware type. Click Configuration > Hardware.
    The HTTPS public key field can be left blank; it is automatically populated when the Synergis™ IX controller is successfully added.

From Config Tool:

  1. In the System task, create the Intrusion Manager role.
  2. Configure the Access Manager role.
    NOTE: For names to be displayed on keypads that can display cardholder names, enable the Include identifiable personal data in synchronization option of the Access Manager role.
  3. Enroll the Synergis™ Cloud Link unit.
  4. Create and configure cardholders and credentials.
    NOTE: In Synergis™ Softwire 11.3.0 and earlier, each Synergis™ IX controller supports only one card format and a maximum card format length of 40 bits. Starting in Synergis™ Softwire 11.3.1, each Synergis™ IX controller supports up to eight card formats and a maximum card format length of 64 bits.
  5. Create and configure cardholder groups.
    NOTE: For cardholders to enter a PIN on the intrusion keypad, you must select a value for the Menu option on the Synergis™ IX page of their cardholder group.
  6. Create and configure secured areas with at least one door.
  7. Create and assign access rules to your secured areas.
  8. Create access rules for arming and disarming intrusion detection areas.
  9. Create arm and disarm schedules for the intrusion detection areas.
  10. Configure the intrusion detection areas.
    For each imported intrusion detection area, assign the following:
    • A unique secured area.
      NOTE: This is mandatory to synchronize the intrusion access rules to the Synergis™ IX controller. The assigned secured area must have perimeter doors controlled by Synergis™ IX controllers.
    • Arm and disarm schedules.
    • An intrusion access rule.

After you finish

Test your system using the various investigation and diagnostic tools available in Security Center, Synergis™ Appliance Portal, and Synergis™ IX Portal.