Logging on to the SharpOS 12.6 Portal - SharpV | SharpOS 12.6

AutoVu Handbook for SharpV Fixed Installations 12.6

Applies to
SharpV | SharpOS 12.6
Last updated
Content type
Guides > User guides
English (United States)

To configure SharpV cameras, you must first log on to the SharpV Portal.

Before you begin

  • You need to know the IP address or name of the SharpV camera you want to connect to:
    SharpV name
    You can find the SharpV name (for example, SharpV12345) on the label on the back of the camera.
    SharpV fallback IP address
    The fallback IP address is The fallback IP address is only available if the camera is in DHCP mode (default). After camera startup, the camera searches for a DHCP server. If no DHCP server is present on the network after two minutes, the fallback IP address is made available.

What you should know

  • You can access the SharpV Portal using the following browsers:
    • Internet Explorer version 11 and later
    • Google Chrome version 46 and later
  • To ensure that camera feeds are displayed correctly, only open one instance of the SharpV Portal at a time.
  • To log onto the Portal, the SharpV must be provided with PoE+ power that conforms to IEEE 802.3at standards. If the camera encounters power issues, you can see details in the SharpV Portal - Logs page. For more information on specifications for the SharpV, see the AutoVu Handbook for SharpV Fixed Installations.


To log on to the SharpV Portal:

  1. Open your Web browser, and go to http://<SharpV name or IP address>.
    • If the SharpV camera’s IP address is, enter
    • If the SharpV camera’s name is SharpV12345, enter http://SharpV12345.
  2. Enter the Username and Password.
    Default for first logon: Username: admin, Password: Genetec
  3. Click Connect.

If this is the first time you are logging on to the SharpV:

  1. Select the power line frequency and click Next.
    60 Hz
    Generally used in North America and South America
    50 Hz
    Generally used in Africa, Australia, Asia, and Europe
    For more information on the power line frequency used in your installation location, click here.
  2. Change the password.
    Enter and confirm the new password, and click Next.


After successfully logging on, the portal for the SharpV camera opens to the Overview page of the Dashboard menu.