Troubleshooting: Problems after upgrading Genetec Patroller™ - Genetec Patroller™ 6.4

AutoVu Patroller MLPI User Guide 6.4

Applies to
Genetec Patroller™ 6.4
Last updated
2020-06-05
Content type
Guides
Guides > User guides
Language
English (United States)
Product
Genetec Patroller™
Version
6.4

If you are experiencing problems after you have updated Genetec Patroller™, you can roll back the updates and restore Genetec Patroller™ to its previous state.

What you should know

An automatic rollback occurs if Genetec Patroller™ fails to successfully process an update.

Procedure

  1. Close the Genetec Patroller™ window.
    The Genetec Patroller™ log off screen appears.

  2. Tap Rollback.
    A window appears displaying the available rollback options.
  3. Tap the Genetec Patroller™ or Sharp icon to proceed with the rollback.