Troubleshooting: Blue screen in Context Camera screen in Sharp Portal - Genetec Patroller™ 6.4

AutoVu Patroller Standalone User Guide 6.4

Applies to
Genetec Patroller™ 6.4
Last updated
2017-09-28
Content type
Guides
Guides > User guides
Language
English (United States)
Product
Genetec Patroller™
Version
6.4

If you see a blue screen in Context Camera image in the Live feed tab of the Sharp Portal, you can troubleshoot the issue.

What you should know

CAUSE: The Sharp cable might not be connected properly.

Procedure

TRY THIS:

Verify that the Sharp cable is properly connected.