Troubleshooting: Sharp not detected after docking in-vehicle computer - Genetec Patroller™ 6.4

AutoVu Patroller Standalone User Guide 6.4

Applies to
Genetec Patroller™ 6.4
Last updated
2017-09-28
Content type
Guides
Guides > User guides
Language
English (United States)
Product
Genetec Patroller™
Version
6.4

If your Sharp is not detected after docking the in-vehicle computer, you can troubleshoot the issue.

What you should know

CAUSE: After you disconnect and then reconnect the Genetec Patroller™ computer from its in-vehicle dock, it might take between 10 to 30 seconds for the computer to detect the Sharp camera’s network connection. If the connection has not been re-established after 30 seconds, there might be a connection issue with the computer.

Procedure

TRY THIS:

Disconnect and reconnect the computer to the dock again.