Known issues in SharpOS 13.0 GA - SharpOS 13.0 GA | SharpZ3

AutoVu™ SharpOS Release Notes 13.0 GA

Applies to
SharpOS 13.0 GA | SharpZ3
Last updated
Content type
Release notes

Known issues are software issues that have been discovered in the current release or a previous release, and have not yet been resolved.

AutoVu™ SharpOS 13.0 GA has the following known issues:

Issue First reported in Description
2434201 13.0 GA When configuring a Sharp unit for FTP communication, the Test connection button always results in a failed test.
Workaround: To verify the configuration, click Send sample.
2433783 13.0 GA Following a hardware reboot, a Sharp unit can sometimes restart in APIPA mode instead of using DHCP or the fallback IP address.
Workaround: Reboot the Sharp unit again.
2432140 13.0 GA When using the Circle plate feature in Genetec Patroller™ Config Tool, the circle drawn on the context image using is slightly offset from the actual plate position.
2431142 13.0 GA When you make changes to camera exposure settings in the Sharp Portal, exiting the page without saving the change still saves the modified exposure setting.
2430597 13.0 GA When the Since last unit reboot filter is enabled in the Logs page, it is not possible to scroll through the list.
Workaround: Export the log file and open it using a different application, or clear the Since last unit reboot filter.
2430297 13.0 GA When you enable remote assistance on a Sharp unit, you can click Extend by 1 hour once, but it is not possible to extend remote assistance twice.
Workaround: Disable remote assistance, then enable it again.
2428184 13.0 GA On a SharpZ3 system that includes a four-camera ALPR module, when you update the firmware for the first set of two cameras, some components still have the status Out of date until the second set of cameras is updated in the second Sharp Portal.
2427714 13.0 GA The SharpZ3 base unit control interface does not display the reboot status of the SharpZ3 system.
2417869 13.0 GA If the relay state is changed in the second stack's Sharp Portal, its state is not reflected in the first stack's Sharp Portal.