Known issues in SharpOS 13.3.2 - SharpOS 13.3.2 | SharpV

AutoVu™ SharpOS Release Notes 13.3.2

Applies to
SharpOS 13.3.2 | SharpV
Last updated
Content type
Release notes
English (United States)
Product line
AutoVu > SharpOS

AutoVu™ SharpOS 13.3.2 includes the following known issues.

Issue First reported in Hardware affected Description
2822660 13.3.1 SharpV When recording the H.264 stream from a Sharp unit, the video stream can sometimes hang. Warnings appear in the log indicating that the video encoder is busy and that images have been dropped.
2805381 13.3.1 SharpV The H.264 encoder could leak handles and ultimately cause the Sharp unit to reboot unexpectedly.
2434201 13.0 GA SharpV


When configuring a Sharp unit for FTP communication, the Test connection button always results in a failed test.
Workaround: To verify the configuration, click Send sample.
2433783 13.0 GA SharpZ3 Following a hardware reboot, a Sharp unit can sometimes restart in APIPA mode instead of using DHCP or the fallback IP address.
Workaround: Reboot the Sharp unit again.
2430297 13.0 GA SharpV


When you enable remote assistance on a Sharp unit, you can click Extend by 1 hour once, but it is not possible to extend remote assistance twice.
Workaround: Disable remote assistance, then enable it again.
2417869 13.0 GA SharpZ3 If the relay state is changed in the second stack's Sharp Portal, its state is not reflected in the first stack's Sharp Portal.