To benefit from the most recent security improvements, it is recommended to upgrade
the unit's SharpOS and platform software from
the Sharp
Portal.
What you should know
-
IMPORTANT:
- When the SharpOS is updated, all plate
reads that are stored locally on the Sharp are
deleted.
- Follow the correct upgrade path for the Sharp unit and install the SharpOS package and platform
package in the order described. For more information, see Supported SharpOS update paths.
- You can update the Sharp unit's platform
package or SharpOS package.
- Platform package
- Updates Windows 10 with the latest security patches.
-
IMPORTANT: For SharpV
cameras, platform packages are available for SharpV and a SharpVG2 hardware
versions. Ensure that the platform package matches the hardware version
indicated in .
- SharpOS package
- Updates the SharpOS
installed on the Sharp.
IMPORTANT:
- When the SharpOS is
updated, all plate reads that are stored locally on the Sharp unit are deleted.
- If Firmware shows the message Out of
date, update the SharpOS package.
Procedure
-
Log on to the Sharp
Portal.
-
Download the update package from GTAP. Save the .gpack
file on the local machine you are using to log on to the Sharp
Portal.
-
From the Configuration menu, select
Maintenance.
-
In the Packages section, click the
Update button for the SharpOS.
-
In the Update package dialog box, choose when to run the
update.
- Click Now to run the update immediately.
- Click Specific date to schedule the update for off-peak
hours.
-
Click Add a package, find the update
.gpack file, and then click
Open.
-
Acknowledge the warnings and click Update or click
Schedule if you set a specific date for the update.
IMPORTANT: Whether you configure the update for
Now or for a Specific date, the
package is transferred to the Sharp unit
immediately. Do not close or navigate away from the browser page until the
transfer is complete.
The files are transferred to the
Sharp unit and the update process begins.
NOTE: At
certain points in the update process, the progress bar might not move for several
minutes. It can take up to 30 minutes to complete the update.
If the
update is successful, the new platform version is displayed and the
History displays that the update Succeeded.