Logging on to the SharpOS 13.2 Sharp Portal - SharpV | SharpOS 13.2

AutoVu™ SharpV Administrator Guide 13.2

Applies to
SharpV | SharpOS 13.2
Last updated
2020-09-16
Content type
Guides
Guides > Administrator guides
Language
English (United States)
Product
SharpOS
SharpV
Version
13.2

To configure SharpV cameras, you must log on to the Sharp Portal.

Before you begin

  • You need to know the IP address or name of the SharpV camera you want to connect to:
    SharpV
    You can find the SharpV name (for example, SharpV12345) on the label on the back of the unit.
    Fallback IP address
    If you cannot connect to a SharpV on your network, you can try connecting using the camera's fallback IP address. For more information, see Connecting to a SharpV camera using the fallback IP address.

What you should know

  • You can access the Sharp Portal using the following browsers:
    • Microsoft Edge version 41 and later
    • Google Chrome version 46 and later
  • To ensure that camera feeds are displayed correctly, only open one instance of the Sharp Portal at a time.
  • To log onto the portal, the SharpV must be provided with PoE+ power that conforms to IEEE 802.3at standards. If the camera encounters power issues, a warning is displayed and you can see details in the SharpV Portal - Logs page. For more information on specifications for the SharpV, see the AutoVu SharpV Deployment Guide.

Procedure

  1. Open your Web browser, and go to https://<SharpV name or IP address>.
  2. Enter the Username and Password.
    • If you have already logged on and changed the default password, enter your Username and Password and click Connect.
    • If this is the first time you are logging on to the Sharp Portal for this unit, enter the default credentials
      Username
      admin
      Password
      Genetec
  3. Click Connect.
  4. Select the power line frequency that corresponds to the installation location.
    60 Hz
    Generally used in North America and South America
    50 Hz
    Generally used in Africa, Australia, Asia, and Europe
    NOTE: For more information on the power line frequency used in your installation location, click here.
  5. Click Enter context name and select which regional context to use.
    NOTE: You can change the regional context when you configure analytics for the SharpV.
  6. Click Next.
  7. Enter and confirm a new password.
    NOTE: You cannot modify the username.
  8. Click Next.
  9. You are redirected to the logon page. Enter the Username and new Password, then click Connect.
  10. Click Connect.

Results

After successfully logging on, the Sharp Portal opens to the Overview page of the Dashboard menu.