SharpOS 13.2 Sharp Portal - Security page - SharpV | SharpOS 13.2

AutoVu™ SharpV Administrator Guide 13.2

Applies to
SharpV | SharpOS 13.2
Last updated
Content type
Guides > Administrator guides

This section lists the settings found in the Security page of the Sharp Portal. Use the Security page to change the password and to manage certificates and permissions.

To navigate to the Security page, click Configuration > Security.


Modify password
Click Modify password to change the password for the SharpV.
NOTE: If you forget your password, you can reset it from the logon page.


Displays the signed and self-signed certificates that have been installed in the trusted root store of the SharpV. You can install multiple certificates and select which certificate to activate.

To activate a certificate, select the Active button for the certificate and click Save and reboot.

To delete a certificate click X and click Save.

NOTE: You can delete certificates, but you must leave at least one certificate on the SharpV.
+ Self-signed
Click to create a self-signed certificate. In the Create a self-signed certificate dialog box, you must enter a two-letter Country code, the Common name of the SharpV, one or more IP addresses, and you must define the Validity (in years). The other fields are optional.
  • If you use a self-signed certificate, you must also install the certificate on your client machine. For example, the machine used to log on to the Sharp Portal.
  • If a certificate signature is issued by a certificate authority that is not included in the list of Windows of third-party root certificate authorities (CA), or if your organization has its own public key infrastructure (PKI) which manages signatures, you must add the CA to the platform software running on the SharpV so that the host can validate the chain of trust. For more information, see KBA-78971: Adding a certificate to a pre-12.8 SharpV from an unknown certificate authority on the Genetec™ TechDoc Hub.
+ Signing request
Click to create a certificate signing request. A certificate signing request must be created for your server before you can order a signed certificate from a trusted Certificate Authority. You must enter a two letter Country code, the Common name of the SharpV, and the IP address in the Create a certificate signing request dialog box. The other fields are optional.
IMPORTANT: If the SharpV has been added to the Security Center Archiver and is being used to monitor video, you must enter the IP address of the SharpV and not the SharpV name.
NOTE: The signing request is deleted when the certificate is signed.


Accept remote reboot requests
Select this option so that the SharpV can be rebooted from Security Center.
Remote assistance
Click Enable for 1 hour to grant remote access for technical support. The time and date when access expires is displayed. Click Disable now to end the remote assistance session.
NOTE: After one hour, the remote assistance session ends. If the AutoVu™ Support team needs additional time to resolve the issue, you can extend the remote assistance session. An audible reminder alerts you if the RDP session will soon expire.


Run in covert mode
Select this option to turn off the LED on the Sharp camera unit, making it less noticeable.
IMPORTANT: Selecting this option does not mean that the LED will never be illuminated. For example, if there is a serious error with the SharpV, the LED will blink to indicate that there is a problem.