SharpOS 14.2 Sharp Portal - Product improvement program page - SharpV | SharpOS 14.2

AutoVu™ SharpV Administrator Guide 14.2

Applies to
SharpV | SharpOS 14.2
Last updated
2023-11-01
Content type
Guides > Administrator guides
Language
English
Product
SharpV
Version
14.2

This section lists the settings found in the Product improvement program page of the Sharp Portal. Use the Product improvement program page to configure the delay period to send images from SharpV camera to servers at Genetec Inc.

To navigate to the Product improvement program page, click Configuration > Connectivity > Product improvement.

What you should know
NOTE: For connectivity with the AutoVu Product Improvement Program, the Sharp should have access to the following:
  • Port 443 (HTTPS)
  • Outbound traffic
  • Toward
    • SharpUploadMainHub.azure-devices.net
    • sharpuploadiotstorage.blob.core.windows.net

The following information is displayed:

Product improvement program

Activate program
Select one of the following activation modes:
Unsubscribed
This camera is not participating in the program.
Active
This camera is participating in the program (recommended).
Active for <5 / 30 / 180> days
This camera will be automatically unsubscribed from the program on: <N/A or DATE>.
NOTE: When a delay period has been selected and the program is active, an expiration date and time is displayed.
Support case number (optional)
If you activate the program for a support case, enter the support case number provided by Genetec™ Technical Support.