Importing and exporting settings in the SharpOS 14.3 Sharp Portal - SharpV OS 14.3

AutoVu™ SharpV Administrator Guide 14.3
Product
SharpV
Content type
Guides > Administrator guides
Version
14.3
Language
English
Last updated
2024-08-19

You can export SharpV settings for use as diagnostic information if required by the AutoVu™ Support team. You can also use the exported settings file to restore the configuration of the SharpV unit or to copy the configuration to another unit.

What you should know

  • You can only import settings from the same Sharp model, for example, a SharpV can only import settings from another SharpV.
  • You cannot export a configuration from a newer SharpOS version to an older SharpOS version.
  • The following settings can be imported to a SharpV unit:
    • Sharp Portal password
    • Network static configuration
    • Certificates
    • Product improvement program registration
  • The following settings cannot be imported to a SharpV unit:
    • Settings that depend on the physical installation and orientation of the unit, such as focus, zoom, field of view, and virtual loop.
    • Settings that uniquely identify the unit, such as the IP address.
    NOTE: Even when you re-import a configuration to the same SharpV unit, these settings are not included.

Procedure

To export SharpV settings:

  1. Log on to the Sharp Portal of the SharpV that you want to export settings from.
  2. From the Configuration menu, click General settings > Recovery.
  3. From the Settings section, select one of the following options:
    Export diagnostics
    For AutoVu Support use only. Exports a .zip file that includes SharpV diagnostics and settings.
    IMPORTANT: Server credentials are exported with this file.
    Export settings
    Exports a .zip file that includes basic settings. You can use this file to import applicable settings to another SharpV unit for quick configuration.
    The system prepares the files and displays the message "Download succeeded".
  4. Save the diagnostics .zip file to a location that is accessible to the browser that is used to view the portal and to the Windows user that will be importing the file. The file is named with the date and time the file was created, for example, Settings-2023-11-24_12_11_48.

To import SharpV settings:

  1. Log on to the Sharp Portal of the SharpV that you want to import settings to.
  2. From the Configuration menu, click General settings > Recovery.
  3. From the Settings section, click Import settings.
    NOTE: Select the Settings file. You cannot import a SharpV Diagnostics file.
  4. Enter the path and filename, or browse to the ZIP file with the SharpV Settings file you want to import and click Yes, import.
  5. Follow the on-screen instructions and import the settings to the camera.