Logging on to the SharpOS 14.4 Sharp Portal - SharpV OS 14.4

AutoVu™ SharpV Administrator Guide 14.4
Product
SharpV
Content type
Guides > Administrator guides
Version
14.4
ft:locale
en-US
Last updated
2025-02-20

To configure a SharpV camera, you must log on to the Sharp Portal.

Before you begin

  • You need to know the IP address or name of the SharpV camera you want to connect to:
    SharpV
    You can find the SharpV name (for example, SharpV1234567) on the label on the back of the unit.
    Fallback IP address
    If you cannot connect to a SharpV on your network, you can try connecting using the camera's fallback IP address. For more information, see Connecting to a SharpV camera using the fallback IP address.

What you should know

  • You can access the Sharp Portal using the following browsers:
    Google Chrome
    Version 130 and later
    Microsoft Edge
    Version 130 and later
  • To ensure that camera feeds are displayed correctly, only open one instance of the Sharp Portal at a time.
  • To log onto the portal, the SharpV G3 units must be provided with PoE++ (Power over Ethernet) 802.3bt Type 3 40 W. If the camera encounters power issues, a warning is displayed and you can see details in the SharpV Portal - Logs page. For more information on specifications for the SharpV, see the AutoVu™ SharpV Installation Guide.
  • The username for the unit is always admin or Admin and cannot be changed.

Procedure

  1. Open your Web browser, and go to https://<SharpV name or IP address>.
  2. Enter the Username and Password.
    • If you have already logged on and changed the default password, enter your Username and Password and click Connect.
    • If this is the first time you are logging on to the Sharp Portal for this unit, enter the default credentials
      Username
      admin
      Password
      Genetec
    Tip: If you see the I forgot my password link, it means the initial log on steps have already been completed, and the default password has been changed.
  3. Click Connect.
  4. Select the power line frequency that corresponds to the installation location.
    60 Hz
    Generally used in North America and South America
    50 Hz
    Generally used in Africa, Australia, Asia, and Europe
    NOTE: For more information on the power line frequency used in your installation location, click here.
  5. Select which regional ALPR context to use.
    NOTE:
  6. Click Next.
  7. Enter and confirm a new password.
    NOTE:
    • SharpOS uses the zxcvbn password strength estimator which allows for simple, rule-free password creation. The algorithm recognizes 30,000 common passwords and disallows passwords that are weak, guessable, or contain words related to Genetec™ products and services.
    • You cannot modify the username.
  8. Click Next.
  9. You are redirected to the logon page. Enter the Username and new Password, then click Connect.
  10. Click Connect.

Results

After successfully logging on, the Sharp Portal opens to the Overview page of the Dashboard menu.
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