Updating SharpV OS from the Sharp Portal - To benefit from new features and security improvements, it is recommended to upgrade the unit's SharpV OS software from the Sharp Portal. - SharpV

To benefit from new features and security improvements, it is recommended to upgrade the unit's SharpV OS software from the Sharp Portal.

Before you begin

Transfer all plate reads that are saved locally on the SharpV unit.
IMPORTANT: Local plate reads might be lost when updating the SharpV OS.
Refer to Supported update paths to ensure you follow the correct sequence for the SharpV OS update.

IMPORTANT:

Do not remove power from the SharpV unit at any point in the upgrade process.
Do not close the browser while the package is being uploaded to the SharpV unit.

Log on to the Sharp Portal.
Download the update package from GTAP. Save the .gpack file on the local machine that you are using to log on to the Sharp Portal.
From the Configuration menu, select Maintenance.
In the Packages section, click the Update button for the SharpV OS.
In the Update package dialog box, choose when to run the update.
- Click Now to run the update immediately.
- Click Specific date to schedule the update for off-peak hours.
Click Add a package, find the update .gpack file for the OS, and then click Open.

NOTE: The new and old file names must match.
Acknowledge the warnings and click Update or click Schedule if you set a specific date for the update.

IMPORTANT: Whether you configure the update for Now or for a Specific date, the package is transferred to the Sharp unit immediately. Do not close or navigate away from the browser page until the transfer is complete.

The files are transferred to the Sharp unit and the update process begins.
NOTE: At certain points in the update process, the progress bar might not move for several minutes. It can take up to 30 minutes to complete the update.

When the installation is finished, the new platform version is displayed and the History displays that the update Succeeded.