To benefit from the most recent security improvements, it is recommended to upgrade the unit's SharpOS and platform software from the Sharp Portal.
Before you begin
- Ensure you are following the correct upgrade path for the Sharp unit. For more information, see Supported SharpOS update paths.
- If you are updating a SharpZ3 unit, ensure that all of the SharpZ3 cameras are connected to the ALPR module on the base unit.
What you should know
-
IMPORTANT: When the SharpOS is updated, all plate reads that are stored locally on the SharpZ3 are deleted.
- You can update the Sharp unit's platform
package or SharpOS package.
- Platform package
- Updates Windows 10 with the latest security patches.
- SharpOS package
- Updates the SharpOS
installed on the Sharp.IMPORTANT:
- When the SharpOS is updated, all plate reads that are stored locally on the Sharp unit are deleted.
- If you need to update both the SharpOS software and the platform software, update the SharpOS first.
- If Firmware shows the message Out of date, update the SharpOS package.
- On a SharpZ3 unit that includes a four-camera ALPR module, each set of two cameras is configured in a separate Sharp Portal which is available from a link on the Maintenance page. It is recommended that you update both portals with the same platform and SharpOS packages.