Limitations in SharpZ3 OS 13.7.3 - SharpZ3 OS 13.7.3 includes the following known limitations. - SharpOS 13.7.3 | SharpZ3 - Release notes

AutoVu™ SharpZ3 OS Release Notes 13.7.3

Product
SharpZ3
Content type
Release notes
Version
13.7
Release
13.7.3
ft:locale
en-US
Last updated
2025-05-08

SharpZ3 OS 13.7.3 includes the following known limitations.

Issue First reported in Description
3072216 13.6 If a SharpZ3 system upgrade from SharpOS 13.4 to SharpZ3 OS 13.6.1 fails, the Dasboard > Overview page might display the License as Invalid.
Workaround: Try upgrading the unit again. If it fails, contact AutoVu Support for assistance.
3070138 13.6 If you change the CarOffset value in the Advanced settings configuration of the Sharp Portal between the first and second pass of a parking lot, some reads from the first pass might be lost.
3046259 13.5 In certain cases, SharpOS might omit the character "L" from the license plate read.
3045417 13.6 Under certain lighting conditions, the Vehicle accessories analytic might not detect spare tires.
2577907 13.3.0 SharpZ3 system does not support H.264 encoding format.
2523552 13.1.1 If the background vegetation is covered by a shade, the color of the vegetation might appear pink in context images.
2490592 13.1 GA Context images and wheel images taken while the patrol vehicle is traveling faster than 40 km/h (25 mph) might be slightly distorted. For example, vehicle tires might appear slightly oval in shape.
Workaround: To reduce distortion, drive the patrol vehicle at a maximum of 40 km/h (25 mph).
2489708 13.1 GA When a SharpZ3 system is configured to use DHCP in the Configuration > Network page of the Sharp Portal, the setting applies to the ALPR module, but does not apply to expansion modules. Expansion modules connected to the base unit always use static IP addresses as defined on the Network page.
2430915 13.3.0 If a vehicle has characters inscribed on it other than license plate number, you might notice a false read generated by the unit.
Workaround: To reduce the false reads, you can configure the plate tilt filter to focus at the required angle.
2430297 13.0 GA When you enable remote assistance on a Sharp unit, you can click Extend by 1 hour once, but it is not possible to extend remote assistance twice.
Workaround: Disable remote assistance, then enable it again.
2371430 13.0 GA If the sun is low and behind the Sharp camera, the reflection of the sun on the target vehicle can overexpose the context image.