To benefit from the most recent security improvements, it is recommended to upgrade
the unit's platform package from the Sharp Portal.
Before you begin
- Transfer all plate reads that are saved locally on the Sharp unit. Local plate reads
might be lost when you update the platform.
- Ensure that all SharpZ3 cameras are connected to the
ALPR module on the base unit.
Procedure
-
Download the platform package from GTAP. Save the .gpack
file on the local machine you are using to log on to the Sharp Portal.
-
From the Configuration menu, select
Maintenance.
-
In the Packages section, click the
Update button for the platform.
-
In the Update package dialog box, choose when to run the
update.
- Click Now to run the update immediately.
- Click Specific date to schedule the update for off-peak
hours.
-
Click Add a package, find the update
.gpack file, and then click
Open.
NOTE: The new and old file names must match.
-
Acknowledge the warnings and click Update or click
Schedule if you set a specific date for the update.
IMPORTANT: Whether you configure the update for
Now or for a Specific date, the
package is transferred to the Sharp unit immediately. Do not close or navigate
away from the browser page until the transfer is complete.
The files are transferred to the Sharp unit and the update process
begins.
NOTE: At certain points in the update process, the progress bar might not
move for several minutes. It can take up to 30 minutes to complete the
update.
If the update is successful, the new version is displayed and the
package status is Succeeded.
After you finish
If you are updating a SharpZ3 system that includes a
four-camera ALPR module, each group of two cameras is configured on a separate Sharp
Portal. It is recommended that you update both portals at the same time. A link is provided
at the top of the
Maintenance page to direct you to the second Sharp Portal.