You can disable any of the tamper alarms on an Axis Powered by Genetec unit from the
AXIS device interface.
Before you begin
If the unit is displayed in yellow in the Config Tool
Access
control task, check whether it has a tamper warning by right-clicking the unit,
and then clicking to open the
Diagnosis window.
What you should know
The system can trigger an alarm for any of the following tampering activities:
- When the device is being moved
- When the device casing is open
- When the external cabinet is open
- When the cover of a reader is removed
NOTE: You can disable any of the previously mentioned alarm triggers except the last one.
The unit must be free of all tamper alarms before you can disable any one of them, otherwise
the alarms persist in your system even after the alarm condition is
cleared.
Procedure
-
In the AXIS device interface main menu, click .
-
If the unit is currently showing a tamper warning, do the following:
-
Turn on all alarm switches in the AXIS device interface.
-
Address the issues that are causing the warnings.
-
Ensure that the unit is no longer showing any tamper warnings.
-
Turn off the switches of the alarm triggers that you want to disable.
- Device motion
- Triggers an alarm in your system when the motion sensor of the door controller is
triggered.
- Casing open
- Triggers an alarm in your system when the casing of the door controller is open.
Turn off this setting for barebone door controllers, such as A1210-B and
A1610-B.
- External tamper
- Triggers an alarm in your system when the external tamper input is active. For
example, when the external cabinet is open.
- Supervised input
- These settings are overwritten by the settings in Config Tool. For more
information, see Configuring inputs on Axis Powered by Genetec units.