Enabling live and automatic synchronization - CCURE Access Control 3.8.0

CCURE 9000 Access Control Plugin Guide 3.8.0

Product
CCURE 9000 Access Control
Content type
Guides > Plugin and extension guides
Version
3.8
Release
3.8.0
Language
English
Last updated
2023-10-10

By default, live and automatic synchronization are disabled on the plugin role. You can enable these parameters anytime.

Before you begin

Make sure that CCURE 9000 events and alarms are configured as you require.

What you should know

  • If the connection between the CCURE 9000 Access Control plugin and the CCURE 9000 system is interrupted, turning on the Automatically synchronize when connected option under Events triggers all offline XFEvents configured for alarms or hardware status when the connection is re-established.
  • To trigger XFEvents configured for custom events, you must have the Automatically synchronize when connected in the Journal section turned on.
  • For more information on live and automatic synchronization, see How synchronization works with CCURE 9000.

Procedure

  1. From the Config Tool homepage, open the Plugins task.
  2. In the Plugins task, select the CCURE 9000 Access Control plugin from the entity browser, and click the Synchronization tab.
  3. Expand the Synchronization options section, click , and then add a Security Center partition.
    All synchronized CCURE 9000 entities, except XFEvents, will be added to the Security Center partitions that are listed in the Entity partition section. You assign XFEvents to partitions from the Alarm and events page.
    IMPORTANT: Configure the entity partition before performing a synchronization. This setting is only used when creating new entities. When the entity is configured, you can move it to a different partition if you need to. For more information, see About partitions.
  4. Expand the Synchronization details section, then configure the following:

    The Synchronization details section of the Synchronization page in the C•CURE 9000 plugin.
    Partitions
    • Turn off the Partitions filter to synchronize all CCURE 9000 partitions. This is the default setting.
    • Turn on the Partitions filter, and select the specific CCURE 9000 partitions to synchronize. Warning: If you turn on the filter without selecting a CCURE 9000 partition, nothing is imported.
    The Partitions section of the C•CURE 9000 plugin synchronization page.
    Events
    • Turn on Events to get live updates of the XFEvent definitions, including changes, additions, and deletions.
    • Turn on Automatically synchronize when connected to download all XFEvents, including alarms and hardware status, when the plugin reconnects to the CCURE 9000 server.
    The Events section of the C•CURE 9000 plugin synchronization page.
    Hardware, areas, and zones
    • Turn on Hardware, areas and zones to get live updates of the changes, additions, and deletions made to the panels, readers, doors, areas, and zones in the CCURE 9000 system.
    • Turn on Inputs to get live updates of panel inputs.
    • Turn on Outputs to get live updates of panel outputs.
    • Turn on Automatically synchronize when connected to download all existing panels, readers, areas, and doors when the plugin reconnects to the CCURE 9000 server. If live updates of inputs and outputs is on, then they are also automatically synchronized upon reconnection.
    The Hardware, areas, and zones section of the C•CURE 9000 plugin synchronization page.
    Personnel
    • Turn on Personnel to synchronize CCURE 9000 personnel as Security Center cardholders. Basic personnel data like first and last name is imported. For a full list of imported data, see Synchronized CCURE 9000 cardholder properties.
    • Turn on Automatically synchronize when connected to get all selected personnel entities when the plugin reconnects to the CCURE 9000 server.
    • Turn on Disabled to get live updates of the personnel that are disabled in the system.
    • Turn on Pictures to get the latest cardholder photos. Choose either a full or thumbnail image. Full images take more time to synchronize than thumbnail images.
    • Turn on Customer labels to get live updates to the personnel's custom fields.
      NOTE: If a custom field exists in the CCURE 9000 system, but is deleted from Config Tool, the field is not recreated during live updates. To recreate the field, deactivate, and then activate the plugin.
    • Turn on User defined fields to get live updates of the personnel's user-defined fields.
    The Personnel section of the C•CURE 9000 plugin synchronization page.
    Journal
    To retrieve the CCURE 9000 event logs after the plugin reconnects to the CCURE 9000 system, turn on Automatically synchronize when connected, and then specify how many days of logs to retrieve. These events are stored in the plugin database and can be viewed using the report tasks in Security Desk. This includes XFEvents configured for custom events in Security Center. Events that occur during the offline grace period are triggered and stored in the plugin database. For more information on the offline grace period, see Configuring the offline grace period for alarms and events in theCCURE 9000 Access Control plugin.
    The Journal section of the CCURE 9000 plugin synchronization page.
  5. Click Apply.
    You can see entities that were added or deleted during synchronization in the Latest live updates section.