The CCURE 9000 Access Control plugin 3.8.0 includes the following known issues.
| Issue | First reported in | Description |
|---|---|---|
| 3416861 | CCURE 9000 Access Control 3.8.0 |
If the configured offline grace period is shorter
than the time it takes for the plugin to synchronize on reconnection to the CCURE 9000 system, then all events are flagged as offline events.
This means that event-to-actions are not triggered. The events are recorded in the
database and are available for reporting.
Workaround: Set a grace
period that equals the period you want plus the average duration of a
synchronization.
|
| 3399108 | CCURE 9000 Access Control 3.8.0 | When the following events occur during the offline grace period, they are not
displayed when the plugin comes back online:
|
| 2930275 | CCURE 9000 Access Control 3.6.1 | In Security Desk and Config Tool, the System status task does not automatically refresh state changes for unit inputs and outputs. |
| 2346663 | CCURE 9000 Access Control 3.6 | When the XFEvents node is expanded in the entity browser pane, all events are listed, but the list is separated by other entities. |
| 2144195 | CCURE 9000 Access Control 3.5 | Sometimes door and access control entities appear as offline (red) in Security
Center because the hardware was removed, but the entity was not. This happens
because the proxy service did not empty its cache. Workaround: Restart the
Proxy Service, then synchronize the CCURE 9000 entities in
Config Tool.
|
| 2138218 | CCURE 9000 Access Control 3.5 | The CCURE 9000 synchronized objects table is not
populated after the first automatic synchronization. Workaround:
If the table remains empty after the synchronization,
click the Refresh (
 )
button to update it.
|