Synchronizing CCURE 9000 entities manually - CCURE Access Control 3.8.0

CCURE 9000 Access Control Plugin Guide 3.8.0

Product
CCURE 9000 Access Control
Content type
Guides > Plugin and extension guides
Version
3.8
Release
3.8.0
Language
English
Last updated
2023-10-10

A manual synchronization is required the first time you connect to the CCURE 9000. Synchronization imports all compatible entities from the CCURE 9000 server into Security Center. You can choose which entities to import and from which CCURE 9000 partitions.

Before you begin

What you should know

For a description of manual synchronization, see How synchronization works with CCURE 9000.

Procedure

  1. From the Config Tool homepage, open the Plugins task.
  2. Select the CCURE 9000 Access Control plugin from the entity browser, and click the Synchronization tab.
  3. Expand the Synchronization options section and click Add partition membership for synchronized entities () under the Entity partitions list.
    The CCURE Synchronization page showing the "Add partition button" tooltip.
    A window with a list of available Security Center partitions opens.
  4. Select a Security Center partition and click OK.

    The Add Partition window in Config Tool with one partition selected.
    All synchronized CCURE 9000 entities, except XFEvents, will be added to the Security Center partitions that are listed in the Entity partition section. You assign XFEvents to partitions from the Alarm and events page.
    IMPORTANT: Configure the entity partition before performing a synchronization. This setting is only used when creating new entities. When the entity is configured, you can move it to a different partition if you need to. For more information, see About partitions.
  5. Expand the Synchronization details section, and then click the Manual synchronization button.

    The Synchronization details section of the CCURE 9000 plugin Synchronization page, with the Manual synchronization button highlighted.
    In the Manual synchronization dialog box, choose the entities you want to synchronize.
    IMPORTANT: For the first synchronization, it is recommended to synchronize one type of entity at a time.

    The CCURE Manual Synchronization window.
    Partitions
    • Turn off the Partitions filter to synchronize all CCURE 9000 partitions. This is the default setting.
    • Turn on the Partitions filter, and select the specific CCURE 9000 partitions to synchronize. Warning: If you turn on the filter without selecting a CCURE 9000 partition, nothing is imported.
    Events
    Turn on Events to get all existing XFEvents. All synchronized XFEvents are listed in the Alarms and events page of the CCURE 9000 Access Control plugin role. Note: XFEvents are not added to the Security Center partition that is selected in the Synchronization options above.
    Hardware, areas and zones
    • Turn on Hardware, areas and zones to get all existing panels, readers, doors, areas, and zones from the CCURE 9000 software.
    • Turn on Inputs to get all available inputs on the CCURE 9000 panels.
    • Turn on Outputs to get all available outputs on the CCURE 9000 panels.
    Personnel
    • Turn on Personnel to synchronize CCURE 9000 personnel as Security Center cardholders. Basic personnel data like first and last name is imported. For a full list of imported data, see Synchronized CCURE 9000 cardholder properties.
    • Turn on Disabled to get personnel that are disabled in the system.
    • Turn on Pictures to get the personnel photos. Choose either a full or thumbnail image.
    • Turn on Customer labels to get the custom fields for the personnel.
    • Turn on User defined fields to get the fields created for the personnel.
    Journal
    To retrieve the CCURE 9000 event logs after the plugin reconnects to the CCURE 9000 system, turn on Automatically synchronize when connected, and then specify how many days of logs to retrieve. These events are stored in the plugin database and can be viewed using the report tasks in Security Desk. This includes XFEvents configured for custom events in Security Center. Events that occur during the offline grace period are triggered and stored in the plugin database. For more information on the offline grace period, see Configuring the offline grace period for alarms and events in theCCURE 9000 Access Control plugin.
    The Journal section of the CCURE 9000 plugin synchronization page.
  6. Click OK, and then Apply.
    To see the progress of the synchronization, click , next to the synchronization State.
  7. If the table remains empty after the synchronization, click the Refresh () button to update it.

Results

When synchronization is complete, the following occurs:
  • If this is the first synchronization, the CCURE 9000 Access Control plugin role changes from yellow to gray when it connects to the CCURE 9000 server.
  • All XFEvents are listed in the Alarms and events page of the CCURE 9000 Access Control plugin role. XFEvents that require acknowledgment are listed as Alarms and XFEvents do not require acknowledgment are listed as Custom events.
  • Panel inputs and outputs are listed under the CCURE 9000 Access Control plugin role in the entity browser and in the Area view task.