Known issues are software issues that have been discovered in the current release or a previous release, and have not yet been resolved.
The CCURE Access Control plugin 3.5 includes the following known issues:
Issue | Description |
---|---|
172147 | Security Center does not receive the following access control events from CCURE 9000 2.20: Request to Exit, Door opened, Door closed, or Access Granted/Request to exit. |
935463 | When a controller is enabled in CCURE 9000, access control unit events are duplicated in the Security Center Monitoring task. |
2138218 | The CCURE 9000 synchronized objects table is not
populated after an automatic sync. Workaround: Refresh the table by
clicking Refresh
().
|
2144195 | The Genetec Security Center CCure Proxy Service does not always empty its cache. This can affect the number of door and access control entities that appear in Security Center. |
2211366 | If you are monitoring a cardholder but not a CCURE door, the cardholder
information and the Previous Doors tab are not displayed. Workaround: To see the Previous Doors tab for a cardholder in the Monitoring
task, add at least one door to the Event monitoring list.
|