Limitations are software or hardware issues that cannot be fixed. For certain limitations, workarounds are documented.
The CCURE Access Control plugin 3.5 include the following known limitations:
Issue | First reported in | Description |
---|---|---|
104008 | CCURE 3.0 | When you unlock a door from the CCURE 9000 system using an access granted event, the lock status of the door in the door widget is not updated in Security Desk. |
113453 | CCURE 3.0 | You cannot receive CCURE 9000 access control data from a federated Omnicastâ„¢ system that has the CCURE Access Control plugin installed. |
113454 | CCURE 3.0 | CCURE 9000 data is not included in the following reports:
|
113455 | CCURE 3.0 | The following actions are not supported with CCURE 9000
entities:
|
113458 | CCURE 3.0 | Access control units imported from CCURE 9000 are not included in Health statistics. |
114152 | CCURE 3.0 | If you are using a multi-tile view in CCURE 9000, the
playback button is disabled. Workaround: Refresh the camera
tile.
|
128133 | CCURE 3.0 | The
Pre-Alarm
Time option in the CCURE 9000
Administration Station is not supported in Security
Center. Workaround: In Security
Center
Config
Tool, set the length of
time in the Time to record before an event option in the
Camera recording page of the Archiver, or in the
Recording page of specific camera
entities.
|
133237 | CCURE 3.0 | No message is displayed for the Security
Center video server status in the CCURE 9000 Monitoring Station with an EMC redundancy setup. Workaround: Use the CCURE
Administration Station to create an alarm for a custom event.
|
2123531 | CCURE Access Control 3.5 | You cannot use manual actions in Security Center to control CCURE 9000 entities on federated sites. |
2136876 | CCURE Access Control 3.5 | Antipassback and other door controller-level settings must be configured in CCURE 9000. Changes made to values in Security Center are not pushed to CCURE 9000. |
2138461 | CCURE Access Control 3.5 | In Security Center, alarms and events rank 1 as the highest priority and 255 as the lowest priority. In CCURE 9000, events rank 255 as the highest priority and 0 as the lowest priority. |
2177340 | CCURE Access Control 3.5 | You can acknowledge an alarm in Security
Desk, but have the acknowledgment
refused by CCURE 9000 if the alarm hasn't been responded to
appropriately. When this occurs, the Security
Desk operator is not
notified. Workaround: Respond to the alarm with the required actions
before acknowledging the alarms.
|
2181423 | CCURE Access Control 3.5 | The Active Manual Actions task is only supported by CCURE 9000 2.6 and higher. |
2297840 | CCURE Access Control 3.5 | Manual actions are unavailable on a federated host. |