Product compatibility for the CCURE Access Control plugin 3.5 - CCURE 3.5

CCURE Access Control Plugin Guide 3.5

Applies to
CCURE 3.5
Last updated
2019-12-16
Content type
Guides
Guides > Plugin and extension guides
Language
English
Product
C•CURE 9000 Access Control
Version
3.5

Product compatibility indicates that the product can support and run with specific versions of other products.

To be eligible for technical support, you must install the Security Center and third-party software versions that are listed as certified or supported by design in the following table.

Plugin Third-party version Certified Security Center version
CCURE Access Control 3.5 Certified:
  • CCURE 9000 systems versions 2.60 and 2.70
  • CCURE 9000 Enterprise systems versions 2.60 and 2.70
  • CCURE 9000 systems that are configured using EMC AutoStart redundancy
  • CCURE 9000 systems that are configured using everRun MX High Availability (pair of servers that work together as a single host and share the same host name)
  • CCURE 9000 systems that are configured using everRun MX Extend redundancy (pair of servers sharing the same host name along with an external physical host).
Supported by design:
  • CCURE 9000 systems versions 2.30, 2.40, and 2.50
  • CCURE 9000 Enterprise systems versions 2.30, 2.40, and 2.50
Certified:
  • 5.7 SR3
Supported by design:
  • 5.8
Product compatibility indicates that the product supports and can run with specific versions of other products. A product is compatible when it meets one of the following certification levels:
Certified
Genetec Inc. has tested and validated the product.
Supported by design
The product has similar characteristics or is a newer version of a certified version, but Genetec Inc. has not tested or validated the product.
NOTE: Service releases and minor versions of a major release are supported by design. For example, if 5.7 SR2 is listed, then SR3 and subsequent service releases for 5.7 are supported. If a major release is not listed, then it is not supported.
IMPORTANT:
  • Only iSTAR controllers with their relevant entities (iSTAR doors, iSTAR readers, iSTAR inputs/outputs, and so on) are supported and certified by Genetec Inc.
    NOTE: Other device types such as apC controllers with their relevant entities (apC doors, apC readers, apC inputs/outputs, and so on) are not supported.