The CCURE Access Control plugin 3.6 include the following known limitations.
|Issue||First reported in||Description|
|104008||CCURE 3.0||When you unlock a door from the CCURE 9000 system using an access granted event, the lock status of the door in the door widget is not updated in Security Desk.|
|113453||CCURE 3.0||You cannot receive CCURE 9000 access control data from a federated Omnicast™ system that has the CCURE Access Control plugin installed.|
|113454||CCURE 3.0||CCURE 9000 data is not included in the following reports:
|113455||CCURE 3.0||The following actions are not supported with CCURE 9000
|113458||CCURE 3.0||Access control units imported from CCURE 9000 are not included in Health statistics.|
|114152||CCURE 3.0||If you are using a multi-tile view in CCURE 9000, the
playback button is disabled.
Workaround: Refresh the camera tile.
|128133||CCURE 3.0||The Pre-Alarm Time option in the CCURE 9000 Administration Station is not supported in Security Center.
Workaround: In Security Center Config Tool, set the length of time in the Time to record before an event option in the Camera recording page of the Archiver, or in the Recording page of specific camera entities.
|2123531||CCURE Access Control 3.5||You cannot use manual actions in Security Center to control CCURE 9000 entities on federated sites.|
|2136876||CCURE Access Control 3.5||Antipassback and other door controller-level settings must be configured in CCURE 9000. Changes made to values in Security Center are not pushed to CCURE 9000.|
|2138461||CCURE Access Control 3.5||In Security Center, alarms and events rank 1 as the highest priority and 255 as the lowest priority. In CCURE 9000, events rank 255 as the highest priority and 0 as the lowest priority.|
|2177340||CCURE Access Control 3.5||You can acknowledge an alarm in Security
Desk, but have the acknowledgment
refused by CCURE 9000 if the alarm hasn't been responded to
appropriately. When this occurs, the Security
Desk operator is not notified.
Workaround: Respond to the alarm with the required actions before acknowledging the alarms.
|2181423||CCURE Access Control 3.5||The Active manual actions task is only supported by CCURE 9000 2.6 and higher.|
|2297840||CCURE Access Control 3.5||Manual actions are unavailable on a federated host.|
|2349347||CCURE Access Control 3.6||After the plugin role fails over, some hardware entities show as offline, which
does not accurately reflect their current state.
Workaround: For Hardware, areas, and zones, switch Automatically synchronize when connected to ON, so that after a fail over, the hardware entities are updated.
|2354342||CCURE Access Control 3.6||By default, the status of XFEvents is not updated automatically.
Workaround: Either refresh the XFEvents manually or enable automatic event synchronization.
|2355826||CCURE Access Control 3.6||CCure event templates are not imported into Security Center.|
|2363338||CCURE Access Control 3.6||CCure XFEvents are not federated.|