To be eligible for technical support, you must install the plugin with versions of Security Center and third-party software that are certified or supported by design.
For the latest compatibility information, see Supported plugins in Security Center on the Genetec™ TechDoc Hub.
As a minimum, the CCURE Access Control plugin 3.6 requires Security Center 5.7 SR6 CU2.
- Only iSTAR controllers with their relevant entities (iSTAR doors, iSTAR readers, iSTAR
inputs/outputs, and so on) are supported and certified.NOTE: Other device types such as apC controllers with their relevant entities (apC doors, apC readers, apC inputs/outputs, and so on) are not supported.