To be eligible for technical support, you must install the plugin with versions of Security Center and third-party software that are certified or supported by design.
For the
latest compatibility information, see Supported plugins in Security Center on the Genetec™ TechDoc Hub.
As a
minimum, the CCURE Access Control
plugin
3.7.0 requires Security Center
5.10.2.0.
IMPORTANT:
- The merged-events feature requires Security Center 5.10.2.0 or later.
- The CCURE Access Control plugin 3.7.0 requires Software House CCURE 9000 version 2.90.
- Only iSTAR controllers with their relevant entities (iSTAR doors, iSTAR readers, iSTAR inputs/outputs, and so on) are supported and certified. Other device types such as apC controllers with their relevant entities (apC doors, apC readers, apC inputs/outputs, and so on) are not supported.