When monitoring access control events, you can use the door history widget to see the previous doors at which the cardholder presented an access key and was either granted or denied access. By default, the last five doors are shown, but you can configure the plugin to show more or fewer.
Before you begin
- To see video from cameras at each door, link the cameras to the related CCURE door side. See Linking Security Center cameras to CCURE 9000 entities.
- Add the CCURE doors to the Event monitoring list. See Monitoring events.
What you should know
Tip: The Previous Doors list is used to monitor events in real time. The list does not show all doors a cardholder accessed. When you need to see all doors a cardholder accessed or attempted to access, generate a Cardholder Activities report. See Investigating cardholder events
To show previous door history from an access control event:
From the Security Desk home page, open the Monitoring task
or the Maps task, show the event pane, and then
double-click a door access event.
The door and the cardholder open in separate tiles.
- Double-click the tile that contains the name of the cardholder.
Click the Previous doors tab.
A list shows the doors at which the cardholder was granted or denied access.
To show more or fewer doors in the Previous doors list.
From the Security
Tool home page, click , and then change the value in Maximum number of