Limitations in the CCURE Video Integration plugin 3.7.0 - CCURE 3.7.0

CCURE Video Integration Plugin Guide 3.7.0

Applies to
CCURE 3.7.0
Last updated
2023-03-07
Content type
Guides > Plugin and extension guides
Language
English
Product
C•CURE 9000 Video
Version
3.7

The CCURE Video Integration plugin 3.7.0 includes the following known limitations.

Issue Description
220027 Installation of the Security Center video component on the CCURE server fails with error InsertLicenseOption command failed with exit code -1003. The setup will abort.
Workaround: See Installation of the Security Center video component service fails in the CCURE video integration troubleshooting section.
114152 If you are using a multi-tile view in CCURE 9000, the playback button is disabled.
Workaround: Refresh the camera tile.
133108 In the CCURE 9000 Monitoring Station application, a video recording that started in Security Center cannot be played back by double-clicking the video icon.