Known issues are software issues that have been discovered in the current release or a previous release, and have not yet been resolved.
|286112||Cloud Archiver: When upgrading Security
Center and Cloud
Archives Tool from 5.x to
5.(x+1), the license file is not transferred to the upgraded Security
Workaround: Choose one of the following:
Before running the newer Cloud Archives install, do the following:
You do not need to re-apply the license file or enter the video encryption password from the previous Cloud Archives install again when choosing option 2.
|687663||Depending on the file size of the archived video, exporting the video might fail
due to a timeout error during the download process. This bug typically occurs with
high resolution video files that are approximately 60 minutes long.
Workaround: Keep trying to export the archived video until the download process is successful.
|688258||If you uninstall Cloud
Archives and you
have not restarted the Archiver or Auxiliary Archiver role in the Security
Tool, your video files continue
to be uploaded to the cloud.
Workaround: After having uninstalled Cloud Archives, manually restart the Archiver or Auxiliary Archiver role.