Configuring the network properties of the Cloud Link Roadrunner unit - Cloud Link Roadrunner 2.1.0

Cloud Link Roadrunner™ User Guide 2.1.0

Applies to
Cloud Link Roadrunner 2.1.0
Last updated
2023-03-07
Content type
Guides > User guides
Language
English
Product
Cloud Link Roadrunner
Version
2.1

To make sure the Cloud Link Roadrunner™ unit can be reached on your Security Center system’s network, you must configure the unit's network properties.

What you should know

The Cloud Link Roadrunner unit comes with a factory-assigned hostname. If your network does not support DHCP, you must assign the unit a new IP address.

Procedure

  1. Log on to the Cloud Link Roadrunner unit.
  2. Click Configuration > Network.
  3. (Optional) In the Hostname section, change the Hostname if required.
    Network page focusing on Hostname and Access Manager settings in the Cloud Link Roadrunner™ Portal.
    Best Practice: Hostnames must be unique on a network, and the default hostname is guaranteed to be unique. We recommend that you keep the default hostname, which is found on the appliance's label.
  4. In the Access Manager settings section, change the Discovery port if necessary.
  5. In the Network settings section, configure the unit’s IP address and network properties.
    IMPORTANT: If the Cloud Link Roadrunner unit is not on the same network segment as the Access Manager, then the unit's IP address must be set to Static IP or DHCP with Static IP allocation.
    Network page focusing on Network settings and Network time in the Cloud Link Roadrunner™ Portal.
  6. In the Network time section, configure the Network Time Protocol (NTP) server if one is available.
    1. Click Use network time and enter the NTP server name.
    Best Practice: An NTP server offers greater time accuracy than the built-in protocol that synchronizes the Synergis™ Cloud Link units with their Access Manager. Therefore, use the network time whenever an NTP server is available on your network. All Security Center servers and workstations must be synchronized to the same NTP server as your Cloud Link Roadrunner appliances.
  7. Click Save.

Results

The Cloud Link Roadrunner unit restarts, and you are automatically redirected to the unit's new IP address.

If you have enabled network time, the unit synchronizes with the NTP server 45 seconds after the setting is enabled, and then every 15 minutes.