Configuring event logging on the Cloud Link Roadrunner unit - Cloud Link Roadrunner 3.1.0

Cloud Link Roadrunner™ User Guide 3.1.0

Product
Cloud Link Roadrunner
Content type
Guides > User guides
Version
3.1
Release
3.1.0
Language
English
Last updated
2024-07-22

The Cloud Link Roadrunner™ unit can keep detailed logs for troubleshooting and support. However, these logs are turned off by default. Turn them on if you want to view troubleshooting reports or to download the support logs.

What you should know

Procedure

  1. Log on to the Cloud Link Roadrunner unit.
  2. Click Configuration > Synergis Softwire logging.
  3. In the Synergis Softwire logging section, select a Logging level.
  4. If you select Debug or Trace as the logging level, enter the number of days for which you want to gather logs of the selected logging levels in the Reset logging level to Info after (days) field.
    If you select Debug as the logging level, and enter 10 in the Reset logging level to Info after (days) field, Critical, Error, Warn, Info, and Debug logs are gathered for ten days. After ten days, only Critical, Error, Warn, and Info logs are gathered.
  5. Click Save.