During a debugging session, the support technician might ask you to perform a hard or a soft restart on the Cloud Link Roadrunner™ unit.
What you should know
- A hard restart, or system restart, is required when you experience hardware problems.
- A soft restart, or software restart, is rarely required. The Cloud Link Roadrunner unit automatically restarts its firmware after you change the firmware version. Manual software restarts are only used for debugging or support purposes.
Procedure
- Log on to the Cloud Link Roadrunner unit.
-
From the Restart menu, select the desired restart
method.
- To restart the unit's hardware, click System restart.
- To restart the unit's software, click Software restart.