Configuring Mission Control - Mission Control 2.11 - 3.2

In this video, you will learn how to configure the Incident Manager role, including the properties and states sections, and how to add or modify priorities and states used within Genetec Mission Control™.

In this video, you will learn how to create a basic incident type in Genetec Mission Control™, including the incident's icon, color, recipients, procedures, and documents.

In this video, you will see how the Genetec Mission Control™ Rules Engine works, automatically triggering incidents based on the incident type trigger configuration.

In this video you will learn how to configure the list of events that will automatically trigger incident types in Genetec Mission Control™, including any conditions to be applied to those triggers.

In this video you will see how automation workflows affect the handling of Genetec Mission Control™ incidents, and how they can benefit operators who are handling particular incident types.

In this video, you will learn how to create automation workflows for incidents, including how to add and manage various system activities.

In this video, you will learn how to set up the additional fields feature, and use it in the user procedures and automation activities for incident types.