Configuring the Incident Manager role in Mission Control
In this video, you will learn how to configure the Incident Manager role, including the properties and states sections, and how to add or modify priorities and states used within Genetec Mission Control™.
Creating basic incidents in Mission Control
In this video, you will learn how to create a basic incident type in Genetec Mission Control™, including the incident's icon, color, recipients, procedures, and documents.
Introducing the rules engine in Mission Control
In this video, you will see how the Genetec Mission Control™ Rules Engine works, automatically triggering incidents based on the incident type trigger configuration.
Configuring incident triggers in Mission Control
In this video you will learn how to configure the list of events that will automatically trigger incident types in Genetec Mission Control™, including any conditions to be applied to those triggers.
Introducing incident automation workflows in Mission Control
In this video you will see how automation workflows affect the handling of Genetec Mission Control™ incidents, and how they can benefit operators who are handling particular incident types.
- As of Mission Control 2.13.4.0, the Workflow tab and Procedure tab in the Incident configuration page of an incident have been renamed as Automation and User procedure respectively.
- Although we do our best to keep our videos current, the information presented in this video might become outdated with each new release. If you find anything wrong with this video, feel free to contact us.
Creating incident automation workflows in Mission Control
In this video, you will learn how to create automation workflows for incidents, including how to add and manage various system activities.
- As of Genetec Mission Control™ 2.13.4.0, the Workflow tab and Procedure tab in the Incident configuration page of an incident have been renamed as Automation and User procedure respectively.
- Although we do our best to keep our videos current, the information presented in this video might become outdated with each new release. If you find anything wrong with this video, feel free to contact us.
Introducing Additional Fields in Mission Control
In this video, you will learn about additional fields and how its features can be used in user procedures and automation activities for incidents.
- As of Genetec Mission Control™ 2.13.4.0, the Workflow tab and Procedure tab in the Incident configuration page of an incident have been renamed as Automation and User procedure respectively.
- Although we do our best to keep our videos current, the information presented in this video might become outdated with each new release. If you find anything wrong with this video, feel free to contact us.
Configuring Additional Fields in the Incident Manager role
In this video, you will learn about the types of additional fields that can be configured in the Incident Manager role.
Modifying Additional Fields in the user procedure
In this video, you will learn how to configure values for additional fields which help operators while following the dynamic user procedure.
- As of Genetec Mission Control™ 2.13.4.0, the Workflow tab and Procedure tab in the Incident configuration page of an incident have been renamed as Automation and User procedure respectively.
- Although we do our best to keep our videos current, the information presented in this video might become outdated with each new release. If you find anything wrong with this video, feel free to contact us.
Auto-validating Additional Fields in the user procedure
In this video, you will learn how adding an option to automatically validate an additional field value can complete a user procedure step without needing any input from the operator.
- As of Genetec Mission Control™ 2.13.4.0, the Workflow tab and Procedure tab in the Incident configuration page of an incident have been renamed as Automation and User procedure respectively.
- Although we do our best to keep our videos current, the information presented in this video might become outdated with each new release. If you find anything wrong with this video, feel free to contact us.
Modifying Additional Fields with Mission Control Automation Activities
In this video, you will learn how an automation activity can use additional fields to display information that helps operators in incident management.
- As of Genetec Mission Control™ 2.13.4.0, the Workflow tab and Procedure tab in the Incident configuration page of an incident have been renamed as Automation and User procedure respectively.
- Although we do our best to keep our videos current, the information presented in this video might become outdated with each new release. If you find anything wrong with this video, feel free to contact us.
Modifying Additional Fields in the Incident Monitoring task
In this video, you will learn how additional field values of an incident can be modified in the Incident Monitoring task.
- As of Genetec Mission Control™ 2.13.4.0, the Workflow tab and Procedure tab in the Incident configuration page of an incident have been renamed as Automation and User procedure respectively.
- Although we do our best to keep our videos current, the information presented in this video might become outdated with each new release. If you find anything wrong with this video, feel free to contact us.