Configuring Mission Control - You can use these videos to learn how to configure various components of Mission Control in Config Tool. - Mission Control 2.11 - 3.2

Product
Mission Control
Content type
Videos
Version
3.2
3.1
3.0
2.13
2.12
2.11
Language
English
Last updated
2023-05-31

Configuring the Incident Manager role in Mission Control

In this video, you will learn how to configure the Incident Manager role, including the properties and states sections, and how to add or modify priorities and states used within Genetec Mission Control™.

NOTE: Although we do our best to keep our videos current, the information presented in this video might become outdated with each new release. If you find anything wrong with this video, feel free to contact us.

Creating basic incidents in Mission Control

In this video, you will learn how to create a basic incident type in Genetec Mission Control™, including the incident's icon, color, recipients, procedures, and documents.

NOTE: Although we do our best to keep our videos current, the information presented in this video might become outdated with each new release. If you find anything wrong with this video, feel free to contact us.

Introducing the rules engine in Mission Control

In this video, you will see how the Genetec Mission Control™ Rules Engine works, automatically triggering incidents based on the incident type trigger configuration.

NOTE: Although we do our best to keep our videos current, the information presented in this video might become outdated with each new release. If you find anything wrong with this video, feel free to contact us.

Configuring incident triggers in Mission Control

In this video you will learn how to configure the list of events that will automatically trigger incident types in Genetec Mission Control™, including any conditions to be applied to those triggers.

NOTE: Although we do our best to keep our videos current, the information presented in this video might become outdated with each new release. If you find anything wrong with this video, feel free to contact us.

Introducing incident automation workflows in Mission Control

In this video you will see how automation workflows affect the handling of Genetec Mission Control™ incidents, and how they can benefit operators who are handling particular incident types.

NOTE:
  • As of Mission Control 2.13.4.0, the Workflow tab and Procedure tab in the Incident configuration page of an incident have been renamed as Automation and User procedure respectively.
  • Although we do our best to keep our videos current, the information presented in this video might become outdated with each new release. If you find anything wrong with this video, feel free to contact us.

Creating incident automation workflows in Mission Control

In this video, you will learn how to create automation workflows for incidents, including how to add and manage various system activities.

NOTE:
  • As of Genetec Mission Control™ 2.13.4.0, the Workflow tab and Procedure tab in the Incident configuration page of an incident have been renamed as Automation and User procedure respectively.
  • Although we do our best to keep our videos current, the information presented in this video might become outdated with each new release. If you find anything wrong with this video, feel free to contact us.

Configuring Additional Fields in Mission Control

In this video, you will learn how to set up the additional fields feature, and use it in the user procedures and automation activities for incident types.

NOTE:
  • As of Genetec Mission Control™ 2.13.4.0, the Workflow tab and Procedure tab in the Incident configuration page of an incident have been renamed as Automation and User procedure respectively.
  • Although we do our best to keep our videos current, the information presented in this video might become outdated with each new release. If you find anything wrong with this video, feel free to contact us.