To be eligible for technical support, you must install the extension with versions of Security Center and third-party software that are certified or supported by design.
For the
latest compatibility information, see Supported plugins in Security Center on the Genetec™ TechDoc Hub.
NOTE: Fire alarm operations and programming panels with FIRE-type
keypads are unsupported by this integration.
As a minimum, the DMP intrusion panel extension 4.2.1 requires Security Center 5.7 SR6.