Limitations in the DMP Intrusion Panel extension 4.3.0 - DMP intrusion panel 4.3.0

DMP Intrusion Panel Extension Guide 4.3.0
Product
DMP intrusion panel
Content type
Guides > Plugin and extension guides
Version
4.3
Release
4.3.0
Language
English
Last updated
2023-09-08

The DMP Intrusion Panel extension 4.3.0 includes the following known limitations.

Issue Found In Release Title
3343335 4.3.0 An area must be added to the Event monitoring list in Security Desk in order for the Initiator column in the Monitoring task to show information when the area is armed and disarmed.
3333559 4.3.0 If a cardholder is modified in DMP Remote Link, the cardholder mapping does not match with Security Center, which causes incorrect user reporting.
Workaround: Modify cardholders in Security Center.
3333022 4.3.0 If a cardholder is deleted from Security Center after synchronization with the panel, and then the cardholder tries to arm or disarm the panel from the touchscreen, the Initiator field in the Monitoring task is left blank and no warning is triggered.
3297266 4.2.2 For a zone set to the Arming type, the panel does not send events when the state changes. This prevents automatic updates in the Maps or Monitoring tasks.
Workaround: Manually arm and disarm the panel.
2513772 DMP 4.1 When using the Integrator or Entré port, you must leave the Remote key field blank in the Config Tool Properties window for the DMP Intrusion Panel, even if you have configured a remote key on the panel itself.
2293243 DMP 4.0 DMP Intrusion Panels do not support the Trigger intrusion alarm feature of Security Center.
2293240 DMP 4.0 DMP Intrusion Panels do not support the Acknowledge intrusion alarm feature of Security Center.
2293238 DMP 4.0 When silencing an area from Security Center, all areas that are in alarm on the same panel are also silenced.
2283510 DMP 4.0 When a DMP Intrusion Panel disconnects from Security Center while an input is in the "Trouble" state, when the panel reconnects, the input changes to the "Active" state, which is incorrect.
2283508 DMP 4.0 When a DMP Intrusion Panel disconnects from Security Center while an area is in the "Alarm silenced" state, when the panel reconnects, the area changes to the "Alarm active" state, which is incorrect.
2245011 DMP 4.0 When you try to access a DMP intrusion detection unit from a Security Center machine that does not have the DMP Intrusion Panel extension 4.3 installed, Security Center tries to use the built-in DMP Intrusion Panell extension, which causes Config Tool to stop responding.
Workaround: Install the DMP Intrusion Panel extension 4.3 on the workstation.
2221559 DMP 4.0 Events are raised twice when monitoring grace period events in Security Desk.
2200508 DMP 4.0 When a DMP Intrusion Panel runs firmware v.109, the panel stops sending events.
NOTE: There are three possible solutions:
  1. Deactivate and then activate the intrusion detection unit in Security Center.
  2. If the intrusion panel is configured with a communication path, remove it.
  3. Upgrade the firmware on the intrusion panel to a newer version.
2184458 DMP 4.0 The cardholder settings "Set expiration on first use" is not supported by DMP Intrusion Panels.
2177190 DMP 4.0 The names of DMP entities (intrusion detection area, input, output, and user) must be 32 characters or less. If you push longer names to the intrusion panel, the panel trims the names. As a result, the names in Security Center are different from the names on the panel.
2177188 DMP 4.0 When the DMP entity names in Security Center contain the special characters ! @ # $ % & * ( ) _ + - ? , the DMP Intrusion Panel replaces the characters with a space. As a result, the names in Security Center are different from the names on the panel.
Workaround: Do not use special characters in the names of DMP entities (intrusion detection area, input, output, and user).
2148754 DMP 4.0 When an input is bypassed on the DMP Intrusion Panel and its type is changed to "Priority zone", it is impossible to unbypass the input from Security Center.
Workaround: Bypass the input (zone) from the panel's keypad.
2139868 DMP 4.0 When a user's privileges deny viewing intrusion detection units, the DMP Properties page of the intrusion detection area is not visible.
Workaround: Grant the user the View intrusion detection unit privilege.
2139534 DMP 4.0 When a panel is offline, you can change the names of its inputs and outputs in Security Center, but the changes are lost when the panel comes back online.
Workaround: Change the properties of entities when the panel is online.
2119497 DMP 4.0 DMP Intrusion Panels only support English language characters, so when you use accented characters in the names of DMP entities in Security Center, the accented characters are replaced by unaccented characters on the panel.
2115036 DMP 4.0 While an area is Arming, the DMP intrusion detection unit reports the area as Armed.
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