Deleting logon history from the logon dialog box in Security Center - Security Center 5.9 - 5.13
Product
Security Center
Content type
Troubleshooting
Version
5.13
5.12
5.11
5.10
5.9
Language
English
Last updated
2024-11-12
Deleting logon history from the logon dialog box in Security Center
If the Config Tool and Security Desk Logon dialog box have
incorrect options or lists users who are no longer required, you can delete the history of
usernames and servers.
What you should know
When you sign in to Security Center, your username and the Directory (main server) you
connected to are saved for that workstation. The next time you open Config Tool or Security
Desk, your previous sign in information appears in the drop-downs of the
Logon dialog box.
NOTE: This information used to be found in the deprecated knowledge base article
KBA-00525.
Procedure
Sign out and close all Security Center client applications.
In Windows explorer, go to the following folder: C:\Users\<Your
Username>\AppData\Local\Genetec Security Center 5.x.
Tip: The AppData folder is hidden by default. To show the
folder, do the following:
In Windows Control Panel, click Appearance and Personalization > File Explorer Options.
In the File Explorer Options dialog box, click the
View tab.
In the Hidden files and folders option, select
Show hidden files, folders, and drives.
Click Apply > OK.
In Notepad, open the LoginOptionsExtension.xml file.
In the <DatastoreHistory> and
<UsernameHistory> sections of code, delete the
<string> lines.