Investigating Evacuation Assistant portal activities using the Evacuation Assistant activity trails task - Evacuation Assistant 1.4.0

Evacuation Assistant Guide 1.4.0
Product
Evacuation Assistant
Content type
Guides > Plugin and extension guides
Version
1.4
Language
English
Last updated
2023-05-31

You can investigate actions performed in the Evacuation Assistant portal using the Evacuation Assistant activity trails task in Security Desk or Config Tool.

Before you begin

You must have the Evacuation Assistant activity trail privilege.

What you should know

  • You can configure how long Evacuation Assistant activities data is kept using the Plugins task Cleanup setting.

    For more information about database cleanup, see Scheduling database backups and cleanups for the Evacuation Assistant plugin.

  • You can configure which activity types are logged from the Evacuation Assistant plugin role Properties page. All activities are selected by default.

    For more information on the available activities, see Activities to monitor for Evacuation Assistant.

  • If the user generating the report does not have partition access to specific cardholders, their sensitive information is redacted in the report.
  • If the user generating the report does not have partition access to certain areas, evacuations for those areas are unavailable in the Evacuations filter.

Procedure

  1. From the Security Desk or Config Tool homepage, open the Evacuation Assistant activity trails task.
  2. Select one or more of the following query filters for your report:
    Evacuations
    Search for specific evacuations using the area name or timestamp.
    NOTE: Evacuations in progress show N/A as the end time.
    Activities
    Type of activity.
    Application
    The application used for this activity.
    NOTE: Activities performed automatically by the plugin show System for this field.
    Impacted entities
    The cardholder, visitor, or user impacted by the activity.
    Initiator
    The user that initiated the activity.
    NOTE: Activities performed automatically by the plugin show Service for this field.
    Time range
    Search for evacuations within a specified time range.
    During the last
    Evacuations performed during the last x minutes, hours, days, weeks, months, or years.
    Specific range
    Evacuations performed within a specific date and time range.
  3. Click Generate report.
    The events are listed in the report pane. The following report pane columns are available for this report:
    Initiator
    Who or what performed the activity or caused the activity event.
    Initiator type
    The type of entity that initiated the activity.
    Evacuated area
    The area where the evacuation occurred.
    NOTE: This field is always empty for login and logout events.
    Activity name
    Type of activity.
    Description
    Detailed information about the activity.
    Impacted entity
    Entities impacted by this activity.
    Impacted entity type
    The type of entity impacted by this activity.
    Initiator application
    The application used for this activity.
    Event timestamp
    Date and time the activity occurred.
  4. Click the buttons above the report pane to export or print the report, add the report to a Security Center dashboard, or display the report in a chart.