Evacuation Assistant 1.4.0 includes the following known limitations.
| Issue | First reported in | Description |
|---|---|---|
| 3342846 | 1.4 | When a door is assigned to multiple evacuation areas, cardholders that badged
on that door might display an inaccurate Last known location
in the Evacuation Assistant portal. Workaround: Do not configure sub-areas
with the same door in multiple evacuation areas.
|
| 2645643 | 1.4 | When two areas are being evacuated simultaneously, it is possible for a cardholder to appear twice in the evacuee list. |
| 3337480 | 1.3 | The Safari web browser is unsupported on Windows PC. |
| 3298114 | 1.3 | A cardholder's status is not updated during an evacuation if the reason for their Access denied event is maximum occupancy limit reached. |
| 3297825 | 1.3 | If an evacuation area is updated with a new child area while an evacuation is in progress, the new child area is not included in the evacuation and the cardholders in that child area are not given an Unknown status. |
| 2601278 | 1.1 | It can take over a minute to generate a report from the Evacuation monitoring task when there are 10,000 cardholders with pictures in the results. |
| 2577626 | 1.0 | A parent area cannot be evacuated to its child area, and a child area cannot be evacuated to its parent area. |
| 2564964 | 1.0 | Evacuation Assistant does not support the Image or Entity data types for custom fields. The only supported custom field data types are Text, Numeric, Decimal, Date, Date/time, and Boolean. |
| 2563073 | 1.0 | Evacuation Assistant portal: When an
evacuation is started from a parent area, everyone that is part of that evacuation
is listed as being in the parent area, even when they are in one of the child
areas. Workaround: Tap a cardholder in the list to see the cardholder's
last activity, which specifies the area they were last in and when.
|
| 2562175 | 1.0 | After an evacuation has started, when you remove people from areas, using the People counting task or move people, using an SDK application, these changes are not reflected in the Active evacuations task or the Evacuation Assistant portal. |
| 2562167 | 1.0 | In Config
Tool, the
Evacuation Assistant page of areas is configurable, even when
the areas are not properly configured to work with Evacuation Assistant. Workaround: Ensure
that all the areas you want to use with Evacuation Assistant have at least one door with a
reader configured.
|