Exporting snapshots to Clearance from Security Desk - Clearance plugin 3.5.116.0

In Security Center, Security Desk operators can export snapshots of video frames to Genetec Clearance™.

1. In Security Desk, right-click a camera tile and click Export snapshot to Genetec Clearance™ .
   
2. Do the following:
   1. Enter a name for the snapshot.
   2. (Optional) Enter a description of the snapshot.
3. Click Next.
4. Choose from one of the following:
   • Select existing case
   • Create new case
   • Skip and export snapshot
5. Click Next.
6. If you selected Select existing case do the following:
   1. Select the case that you want to associate the evidence with and click Next.
   2. Click Finish.
7. If you selected Create a new case do the following:
   1. Enter a name.
   2. Select a department from the Department drop-down list.
   NOTE: The default department defined in Clearance automatically populates this field.
   1. Select a category from the Category drop-down list.
   2. Enter case information in the appropriate fields.
      
   3. Click Next.
   4. Click Finish to create the case and complete the export.
8. Click Finish.
   The snapshot is queued for export to Clearance.