The Genetec Clearance™ plugin 3.5.116.0 includes the following known issues.
| Issue | Description |
|---|---|
| 3675829 | If you have nested areas with AVL units under each area and you add one area to the Camera selection tab in Clearance plugin, all vehicles in nested areas are added to the parent area in the Camera Registry. |
| 3181055 | When using the Clearance
plugin on an expansion server, using the
Browse button to set the archive destination folder opens
the file explorer for the local machine, but saving the destination creates the
folder on the server instead. Workaround: Type the
correct file path in the Archive destination folder text
field.
|
| 2974299 | Upgrading the plugin to version 3.5 from version
3.2 or earlier creates a plugin database that is
incorrectly named PluginDatabase rather than
GenetecClearance. Workaround: Rename the database
manually.
|
| 2972361 | The new parallel extraction and encryption processes temporarily use disk space. Exports can fail if insufficient disk space is present. Ensure you adjust disk space according to expected usage. |
| 2971619 | The notification for the extraction phase of an export can seem stuck at 100% for up to one minute while the extraction is being completed. This is because the file is now encrypted on the disk and moved after extraction. |
| 2970967 | When the export of a snapshot is completed, the subsequent notification reads Completing evidence rather than Completing snapshot. |
| 2872530 | Sometimes the Export snapshot window shows a warning message stating that the camera must be online and recording to export a snapshot. |