Before installing the Genetec Clearance™ plugin, you must update your Security Center license to include a certificate for the plugin. To update your license, contact us and provide the part numbers listed in this topic.
| Part Number | Description | Requirements |
|---|---|---|
| GSC-SDK-CLEARANCE | This package provides one license per Security Center system so that Security
Desk operators can export video directly to Clearance. NOTE: Security Center includes the GSC-SDK-CLEARANCE part by default. If you
are using SC 5.11 or earlier, verify that the certificates are listed on your
license. If not, contact customer service.
|
|
NOTE: The registry and video request functionality is only available for customers subscribed
to Clearance Plan200, and higher.
Does your Security Center license include all the options you need?
In addition to a certificate for your plugin, ensure that your Security Center license includes all the options you expect to use in Security Center. If an option is missing, an error message is displayed when the server tries to create or modify the entity related to that option.
For a list of available license options, see License options in Security Center.