To ensure that the Genetec Clearance™ plugin 3.5.116.0 performs as expected, the plugin must be installed on a computer that meets the recommended specifications for Security Center.
Refer to the server requirements and client workstation requirements topics in the Security Center system requirements for the version of Security Center that you are using.
IMPORTANT: This plugin requires Microsoft .NET Framework 4.7.1 or newer (included in
Security Center 5.8 and newer).
Network requirements
The server the plugin is installed on requires internet access to export evidence to Clearance. All communications use port 443.NOTE: All data exported to Clearance
remains encrypted in transit and at rest.
Disk space requirements
The new parallel extraction and encryption processes temporarily use disk space when, for a brief time, both the original and encrypted versions of the file are held in the system. This results in double the storage used. The following applies when dealing with disk space requirements:
- Exports can fail if insufficient disk space is present.
- If you plan to process multiple large videos concurrently, ensure you adjust disk space according to expected usage.
- You can refer to About the dashboard in Clearance for metrics related to your exports.
- The amount of disk space you must have available depends on your peak export usage.NOTE: You can configure the export location in the Archive destination section of the Clearance plugin Properties tab.