Configuring the Genetec Clearance™ plugin role - Genetec Clearance™ plugin

Genetec Clearance™ Plugin Guide 3.2

Applies to
Genetec Clearance™ plugin
Last updated
Content type
Guides > Plugin and extension guides
English (United States)
Product line
Clearance > Genetec Clearance™ plugin

To export recordings from a Security Center system to a Genetec Clearance™ account, you must connect the Genetec Clearance™ plugin role to the Genetec Clearance™ account. The cameras that you select here are shared with Genetec Clearance™ and published in the Genetec Clearance™ .

What you should know

The first time the plugin role is activated, it creates the following entities in your system:
view camera selection (privilege)
Users with this privilege can view and modify the Camera selection page.
View plugin configuration (privilege)
Users with this privilege can view and modify the configuration settings.
View request approvers (privilege)
Users with this privilege view and modify the Request approvers page.


  1. From the Config Tool home page, open the Plugins task.
  2. In the Plugins task, select the plugin role from the entity browser, and click the Properties tab.
  3. Configure the following:
    Account ID
    Displays the Genetec Clearance™ account ID. The account ID field is automatically set when the account configuration file is imported.
    Polling interval
    Specifies how frequently the Genetec Clearance™ plugin connects back to Genetec Clearance™ for updates or sending back new requests.
    Archive destination folder
    Specifies a folder location where video is temporarily stored during the upload process. After the upload completes the video is deleted.
    Use proxy
    Click to use a proxy server to connect to the Genetec Clearance™ plugin.
  4. If you require a , click Use proxy and enter your:
    1. IPv4 address or hostname.
    2. Port number.
    3. Username.
    4. Password.
    5. Click Apply.
  5. If you are adding cameras to the Genetec Clearance™ registry, select the devices you want to publish:
    1. Click Camera selection.
    2. Click .
    3. Search for or select cameras that you want to share from the list and click OK.
  6. Configure the request approvers:
    NOTE: The users you select here will receive notifications in Security Desk when new video requests are submitted in Genetec Clearance™.
    1. Click Request approvers.
    2. Click .
    3. Search for or select request approvers from the list of Security Center users and click OK.
  7. Click Apply.

After you finish

You are now ready to receive video requests from Genetec Clearance™.