Granting user privileges for the Genetec Clearance™ plugin - Genetec Clearance™ plugin

Genetec Clearance™ Plugin Guide 3.2

Applies to
Genetec Clearance™ plugin
Last updated
Content type
Guides > Plugin and extension guides
English (United States)
Product line
Clearance > Genetec Clearance™ plugin

To allow users to access the Genetec Clearance™ plugin features and tasks, you must grant them the correct user privileges in Security Center.

What you should know

For administrators to install and configure the plugin in Config Tool, and for operators to export video and monitor video requests from Security Desk, the correct user privileges must be granted to their user accounts.
This topic lists the minimum user privileges required.
NOTE: You might require more privileges, depending on the tasks you want to perform in Config Tool and Security Desk. For more information, see the Security Center privileges spreadsheet for your version.


  1. From the Config Tool home page, open the User management task.
  2. Select the relevant user, and click the Privileges tab.
  3. Set the following privileges to Allow:
    • Genetec Clearance™ > Send evidence to Genetec Clearance™
    • Genetec Clearance™ > Send snapshot to Genetec Clearance™
    • Genetec Clearance™ > View camera selection
    • Genetec Clearance™ > View plugin configuration
    • Genetec Clearance™ > View request approvers page
  4. Click Apply.